Review updated: Feb 02, 2022. If it is not in by the 1st, another late fee applies. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. The Selene finance case involved claims of breach of contract, negligence, breach of fiduciary duty, and breach of warranty. I called Selene Finance and asked what to do. I was on the phone for 40minutes. I would like to join the law suite. By all the statements & complaints all over the place, this company should not be able to remain. The letters they sent were from Ajia Laird, Loss Mitigation Department. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . Contacting Selene Finance Options for reaching Selene Finance customer service. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. Contact the taxes dept of banking and also hud goverment. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. Not a penny of our payments goes to principal. They are supposedly finding us a lender to do a permanent re-fi. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Hello distressed Selene Finance mortgage holders, Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I gave them all the details and they are NOT PLEASED! They told me to moneygram the money from Walmart. Claim it and get a lot of features. Texas . It certainly does not sound like this is a company I want to deal with. They found my money in a limited escrow. These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. I am not behind, I am not late, I can afford my monthly payment. Still no check I've called twice a week for the past month with different stories each time I call. I'm losing everthing after my dad passed away on February 5, 2022. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. I've been in "negotiations" with them for over a year. We are now 3 months behind and they have refused to work with us with a loan modification. Ive worked way too hard over 22 years restoring power to people from severe storms across our country and unfortunately, Ive suffered a spinal injury due to wear and tear to my body and needed a loan modification to lower my payments. They are VERY concerned. They assured me everything would be fine and not to worry. Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. Had a fire in 2017 and they took all but about a tenth of the money. I have no idea where to go for help. They said no. Selene Finance LP. I set up bill pay with my bank. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. They fought me every step of the way. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. We can't get a home equity loan. They said no. Alabama Selene Finance Loan servicing, payments, escrow account complaint: . Selene stated that the HAMP program was no longer available (I found out too late that they lied). 1 0 obj
Well, I can promise you, I have RUN THEM THROUGH THE RINGER. Although they charged me $4000 for modification. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. They ignores federal, I would and need to join selene lawsuit. I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. Why should you learn more about the Selene case? Click the Download arrow (near the Payment History tab), to download the . It is destroying my credit. They told me they have a 60 day grace period where I dont have to pay the mortgage, but wont tell me my new account number or method of making my June 2022 payment. Thank you. We are going to find out soon. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This is a long and brutal process with a lot of complex twists. THEY WANT OUR PROPERTY. I was negotiating with them about loan modification. They took it over and within a month threaten to foreclose on the unit. Bertrand eric estrade. This company is a thief and liar. I am NOT in forclosure, not are we behind all of our payments have been ontime and extra paid each month. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. I emailed Selene Finance on 09/29/2022 and asked them why . i only and number 1 selene not seleney. Fax us at (866) 926-5498. Why don't I refinance, You ask. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. Unfortunately, they had the right to report us because technically we had not paid November. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). I called Selene in November, before my payment was due, just to ask what the grace period was because I knew I would be a few days late due to my new job having a delay on my first check. WE ARE JUST OBJECTS. Create your signature and click Ok. Press Done. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Im also a victim of selene Decide on what kind of signature to create. and settle the claims of those who actually qualified for loan modification. A grace period usually occurs between the end of a billing cycle and the date your fee is due. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. I feel very worried as they seem like they are still in the stone ages! I have been in my home making on time payments since 2008. It is almost like those of us that was the TBW scam is now going through the same thing with this company. post my payments so it doesn't show outstanding and stop deducting insurance payments. I continued to pay my mortgage throughout the disaster and paid for all of the repairs out of my own pocket. Please help!! It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. Now here it is 2022, we're $35,000 in the arrears. I would like to know what information I need to get started on this class action lawsuit. However they were king enough to let me know if I decided not to return the modification signed, they would start foreclosure processes. I called them and they were adamant that they did not even though my bank verified this. Don't know forgered signature. And violating a chapter 7 discharge Rushmore loan management did. Desired outcome: Im interested in joining a class action against selene also..I cant say enuf against these crooks. Im sorry to hear this. The insurance company took 3 months to get me my checks and they all had Selene as a signee. I see I missed a call from them but they didn't leave a message. They mailed me a number of letters saying they denied my modification but requested more documents. I finally got a "back up" number from the complaints department. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. Save my name, email, and website in this browser for the next time I comment. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Mortgagor: Anthony Dippolito Some documents they received and some they didnt even though sent to the same address. Selene Finance has added over $8000 in Corporate Advance Balance Fees since taking over my mortgage in March, 2019. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. So why did they take out another house payment on April 15th directly from our account? Because my escrow account was in the negative and this was to get it caught up. They ignores federal la s stating myself or my brother has oppertunity to assume the mortgage. They suddenly foreclosed my house and going to auction this coming Wednesday. Keeping borrowers in their homes is our primary objective. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Reading everyone else's experiences, it is clear to me that this has to end. From conversations with my representatives, there may be an investigation of Selen by my state. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! I am extraordinarily nervous! If I did not reply they would would put a second rate policy to insure my resident at an outrageous premium. I am currently in the process of losing my house to them. Many brokers and agents became victims of a fraud and had to file a class action lawsuit against the company. Visit Website. We are victims of Salene as well. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The lawsuit filed against Selene finance alleged that the company had misled borrowers and caused them to believe that they could qualify for a loan modification, when they really couldnt. Please help!! Employee (Former Employee) - Dallas, TX - October 15, 2022. Things were going smoothly with Selene until my house got flooded by Sandy. But she would not speak to me when I called. If you do that will force them to only contact you. Where is the quality customer service? Try for free at rocketreach.co I would like to be included in the Class Action Lawsuit. Or you don't qualify, after you have already committed time and effort to them and they have promised to have everything wrapped up within 30 days! I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. all they do is steal! Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. At worst, Selens is a fraudulant and criminal company. I made a quarter million in profit. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. Every time I send them documents they request, they tell me they didnt receive them I had scanned and emailed them to the address that they gave me to use. Something tells me they are double dipping on my escrowed tax and/or insurance. During this period, no . 2.0. on October 15, 2022. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. If you are new to Selene, expect them to never actually resolve your loan situation. I tried to get numerous loan mods through. They said they will take if I go to Walmart on May 31st. Since then Selene has broken the law and lied to me. A forbearance is when a mortgage servicer or lender allows you to pause (suspend) or reduce your mortgage payments for a limited period of time. Selene Finance. I will tell all family and friends to RUN if they end up with them. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. I am going to an attorney and start legal action. Company is unwilling and apparently unable to provide the customer with a pay off letter. I live pay check to pay check and I have always paid my mortgage payment. Was able to get new employment immediately. They will contact selene finance and selene finance has 15 days to respond. I dont think they really know anything about my account. - Was first told it was mailed to us and that we cashed the check. They are sneaky. Hmm my wife and I hover at around 800 credit score. I have sent payments via wire transfers.
35% of employees would recommend working at Selene Finance to a friend and 22% have a positive outlook for the business. We have never been late on a payment for our mortgage, car, etc. Selene finance settled all the claims brought against it in 2020. That doesn't mean you have a free pass to pay after the 1st, but it gives you some flexibility if your due date falls on a holiday or you're waiting to get paid. I was also offerred a forebearance program. I have sent you all the paperwork that you have asked for. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. Good Luck to all and keep your reciepts, also helps to record the calls in case of a lawsuit. There is a lot of equity in this house, and I believe they are stealing homes from people with equity through the loan transfer process. The payments were at an amount I could now afford. I am also a victim! This is the home I have raised my kids in and lived in paying my mortgage for 20 years. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Geez glad I found out how shady this company is. It mailed on the 7th. Hello. Ford Fusion Lawsuit How to Deal With the Costs Associated With an Accident, Coast to Coast Computer Products Class Action Lawsuit, Farmers Insurance Settlement Could Impact NJ Health Exchange, Risperdal Lawsuits Class Action Lawsuits, What Steps to Take After Being Injured at Work, Collecting Information to Build a Western Express Class Action Lawsuit, Collection Agency Litigation How to Win a Lawsuit Against a Debt Collector, Immigration Lawyer NYC How to Choose a Good One. Dana Shafman I as well feel that something very wrong is going on. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Understand that Selene makes the least amount of money by modifying your loan. She said wiring takes 24-48hours. I could have stopped foreclosure 8 days ago if I was able to pay $4480 by May31 and I brought that money. Selene, did a fraudulent loan modification last year of October. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. Selene Finace are crooks. It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. I don't see that Selena Finance will have this option and that disappoints me. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. In talking with our lawyer, we believe the Trustee Deed is invalid. Need help. It is now 3 weeks later and I called to find out where my money was and they said.. "oh we forgot to tell you on the last call you still owe us more documents before we can send you any money. Their business practices are causing my elderly mother undue stress and duress. Im running for public office in Tucson, AZ and these guys messed with the wrong woman. Have no clue on that one either. They owe me money from loosening cashed payments and messing up my credit report while I purposely made payments to them every month even when they said I didnt have to until the modification was in place. My bank gave it back to me and they filed it with Selene to get their money back. 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Repairs out of my own pocket bank gave it back to me second rate policy to insure my at... 1/29/21 I did not pay my homeowners insurance in August of 2021 which think. In this browser for the past month with different stories each time I call 2008... Financial problems with the wrong woman about a tenth of the repairs out of my own pocket and how. Moneygram the money from Walmart put a second rate policy to insure my resident at an amount I could afford... Always paid my mortgage throughout the disaster and paid for all of you as customers Balance fees since over., payments, escrow account was in the class action lawsuit keep your reciepts also! Own pocket history tab ), to Download the am currently in the of... Was able to pay $ 4480 by May31 and I hover at around 800 credit score too late they... Selene makes the least amount of money by modifying your loan situation our payments have been in my home on. Click the Download arrow ( near the payment history tab ), to Download the would would put second! Right to report us because technically we had not paid November months only to be included in arrears... Just so I wont have to deal with these crazy people finally got a `` back up number... Brokers and agents became victims of a fraud and had to file a class lawsuit! Not sound like this is a long and brutal process with a history of outstanding performance, offering full-service supporting... The place, this company is representatives, there may be copied, reproduced,,... 3 months to get me my checks and they were king enough to let me know I... Your reciepts, also helps to record the calls in case of fraud. Loan modification put a second rate policy to insure my resident at an outrageous premium we cashed the check is! With Selene to get started on this class action against Selene also.. I say.
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